Panorama Insurance

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Corporate Leadership

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Shivam AshokaChief Executive Officer
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Shivam Ashoka

Chief Executive Officer

As Chief Executive Officer, Shivam’s commitment to our employees, clients, and culture define his leadership. His priorities include developing our people, delivering outstanding services and solutions for our clients, and growing the firm across our national platform in ways that support and evolve our culture.

Shivam brings a diverse background of financial services industry experience, with a specialty focus on the insurance sector, attained through various roles in private equity, investment banking, and accounting, all of which involved working to devise and execute customized solutions for clients.

Prior to joining Panorama, Shivam was a member of the investment team at BlackRock where he worked to identify and evaluate investment opportunities. Prior to that, Shivam held positions as an investor at Tennenbaum Capital Partners, investment banker at RBC Capital Markets, and accountant at RSM McGladrey.

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Christen ScofieldChief People and Administrative Officer
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Christen Scofield

Chief People and Administrative Officer

As Chief People and Administrative Officer, Christen brings over 20 years of progressive experience as a Human Resources professional. She brings unique perspective to the areas of HR strategy and vision, organizational design and development, leadership and employee development, compensation, rewards and recognition, and employee wellness. Christen is a proven partner trusted to deliver counsel that drives business and human capital strategy, yielding increased employee engagement. Christen is most passionate about creating an environment in which every employee can bring their whole self to work.

Prior to joining Panorama, Christen served as a Director with CFO Systems, providing HR consulting services to small and mid-sized businesses nationwide. She excels at laying the foundation for small companies to grow, providing the right infrastructure at the right time to position them for success. She also provided senior human resources leadership for critical functions within First Data, now Fiserv. She partnered with the Chief Control Officer and her global organization of approximately 600 compliance, credit-risk, internal audit, and risk management professionals. Other roles included HR support for IT, Shared Services, and sales.

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Joseph Orlando Chief Financial Officer
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Joseph Orlando

Chief Financial Officer

As Chief Financial Officer, Joseph leads our accounting and finance operations and brings over 25 years of results driven experience providing strong leadership, strategic, operational, and financial expertise while increasing efficiencies and growing profitability. Throughout his career, Joseph has demonstrated exceptional financial management and integrity; dynamic, progressive business management and strategy; and comprehensive operational design and efficiency.

Prior to joining Panorama, Joseph held CFO positions in several industries including insurance, renewable energy, manufacturing/distribution, oil and gas and real estate. Most notable, was his most recent position as CFO of Venbrook, a top 50 property & casualty agency.

Joseph earned his MBA from the Marshall School of Business at the University of Southern California and his Bachelor of Science in Business Administration with a major in Accounting from Merrimack College.

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Elizabeth HammackGeneral Counsel
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Elizabeth Hammack

General Counsel

As General Counsel and interim Chief of Staff, Elizabeth directly supports Panorama’s CEO and is responsible for the company’s legal affairs. Elizabeth works primarily with affiliate and internal contracts and will provide legal support for affiliate book and asset purchases, as well as all regulatory and licensing matters.

Prior to joining Panorama, Elizabeth was the Chief Counsel and Managing Director of C.M. Capital Corporation, managing and advising portfolios over $2 billion in assets, covering a wide range of alternative asset classes, including private equity, hedge funds, and real estate. She was also Executive Director of the C.M. Capital Foundation in Silicon Valley. She is also an author of the Private Company Board of Directors Book, now in its 2nd edition, which is used by the national Private Company Directors Association in their accreditation classes.  Additionally, Elizabeth was the Senior Vice President, General Counsel, and Secretary for Women.com Networks Inc. and Vice President and Corporate Counsel for Citigroup’s Global Finance division.

Elizabeth earned a B.A. from the University of California at Berkeley and holds graduate J.D. and M.B.A. degrees from the University of Southern California. She is an active member of the California State Bar, a qualified English solicitor, and a member of the Law Society of England and Wales. Elizabeth is a National Corporate Directors Association Governance Fellow and a graduate of the Stanford Fiduciary College program. She has also held a California P&C Insurance License since 2014.

Property and Casualty

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Paul SaichPresident
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Paul Saich

President

As the leader of Property & Casualty, Paul is focused on both the optimization and expansion of our existing practices across the nation, as well as extensively building our presence throughout California.

Prior to joining Panorama, Paul served as Regional Managing Director of West at NFP Property & Casualty Services, Inc. where he led the sales team and was responsible for sourcing, executing, and integrating acquisitions. During his time, Paul and his team drove tremendous top line growth by developing eight additional offices within California.

Prior to that, Paul served as the Chief Executive Officer and board member of Thoits Insurance Services Inc. Paul was responsible for guiding Thoits strategic growth, while maintaining its unique employee-owned culture and had primary responsibility over the sales team. Paul joined Thoits in 1996 and excelled as an upper middle market producer, specializing in the construction and real estate industries, and grew his commercial property & casualty book to over $4 million in revenue.

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Troy BagwellManaging Director, Carrier Partnerships
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Troy Bagwell

Managing Director, Carrier Partnerships

As Managing Director, Troy is focused on corporate growth strategies, program development, claims management, enterprise risk and financial consulting operations across the country.  

For nearly 35 years, Troy has represented a diverse set of clients ranging from Fortune 1000 to small local businesses and non-profits, as well as very high net worth individuals. Dedicated to the highest levels of technical expertise, client service with a sense of urgency and a single mindedness of the client’s needs above all else.  He has earned a reputation for his product and coverage expertise, problem solving, team building and collaborative leadership with an uncompromising commitment to service and high ethical standards. 

Prior to joining Panorama, Troy held senior and regional leadership positions at large regional and national brokerage firms including James Econn & Co., Brown & Brown, CBIZ, Marsh & McLennan, and most recently PCF Insurance Services.

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Shanel HudsonManaging Director, Advisory
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Shanel Hudson

Managing Director, Advisory

As Managing Director, Shanel leads our Commercial Lines (retail) team with over 30 years of experience in the insurance industry on the broker/agency side. Shanel holds a number of designations:  CIC, CISC and CRIS. 

Prior to joining Panorama, Shanel held the position of Regional Vice President of Northern California for NFP overseeing all service teams for the region. While at NFP, Shanel was the lead commercial individual, along with the CFO and Regional Accounting Manager, in California, for the EPIC conversion.

Prior to NFP, Shanel held positions at Jardine Insurance Brokers & AON.  She joined Thoits Insurance Service Inc. in 1996, where she was an Account Executive responsible for a large book of business and a Team Leader. Shanel has worked on program business and general accounts, focusing on construction, in the middle market arena, and she developed best practices and workflows throughout her career.

Health and Benefits

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John MassePresident
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John Masse

President

As the leader of Employee Benefits practice, John leads a client centric vision for the company in delivering insurance solutions, boutique client interactions and creative strategies across the Benefits teams. John brings a unique perspective in client services having over 26 years of brokerage and insurance carrier experience as well as an additional 8+ years in the banking sector overseeing client experience and satisfaction.

John has built an extensive network of relationships resulting in strong insurance carrier contacts, deep negotiations, and industry programs. He will continue to expand these relationships in bringing new, effective programs and strategies to secure valuable collaborations between our clientele, Panorama, and the vendor/carrier association.

Prior to joining Panorama, John acted as Chief Operating Officer with Peter C. Foy & Associate/PCF Insurance Services. John is also a former Director of Account Management for United Healthcare (UHC).

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Cecille FelicianoManaging Director, Advisory
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Cecille Feliciano

Managing Director, Advisory

As Managing Director, Cecille oversees the benefits team in growth and retention by managing client relationships and the ongoing development of the company's strategic goals. Cecille’s focus is driving the design, execution, and management of complex benefit programs for her clients. With over 28 years of combined experience in both insurance carrier operations and regional brokerage firms, she has profound understanding of how process impacts outcome. Her desire to deliver a sustainable benefits program is evident in her strategy and execution for groups under her management.

Prior to joining Panorama, Cecille held various leadership roles at EPIC, Crystal-Alliant & Heffernan. She was tasked with the management of the sales and service operations which include mentoring the teams in both business development and client retention. Her focus includes identifying business opportunities that would maximize the company's performance, drive revenues, and achieve the business's profitability.

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Dave ThomasManaging Director, Advisory
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Dave Thomas

Managing Director, Advisory

As Managing Director, Dave brings a highly entrepreneurial past in the benefits arena after having spent 20 years as a founding member and President of a boutique benefits advisory firm focused on upper middle-market clients, which was eventually successfully sold to Panorama.  

Dave is responsible for managing client service teams and overseeing strategic planning for retention of current accounts on both a local and national basis. His philosophy in working with clients is to treat their plans and resources as his own. Additionally, Dave spends a significant portion of his time on talent development through recruitment and mentoring of account management staff. In his new role, he preserves and expands his boutique-style through high-touch client service and promoting a strong work culture which have helped establish Panorama’s stellar reputation among clients and employees alike.

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