Panorama Insurance

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Corporate Leadership

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Shivam AshokaChief Executive Officer
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Shivam Ashoka

Chief Executive Officer

As Chief Executive Officer, Shivam’s commitment to our employees, clients, and culture define his leadership. His priorities include developing our people, delivering outstanding services and solutions for our clients, and growing the firm across our national platform in ways that support and evolve our culture.

Shivam brings a diverse background of financial services industry experience, with a specialty focus on the insurance sector, attained through various roles in private equity, investment banking, and accounting, all of which involved working to devise and execute customized solutions for clients.

Prior to joining Panorama, Shivam was a member of the investment team at BlackRock where he worked to identify and evaluate investment opportunities. Prior to that, Shivam held positions as an investor at Tennenbaum Capital Partners, investment banker at RBC Capital Markets, and accountant at RSM McGladrey.

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Christen ScofieldChief People and Administrative Officer
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Christen Scofield

Chief People and Administrative Officer

As Chief People and Administrative Officer, Christen brings over 20 years of progressive experience as a Human Resources professional. She brings unique perspective to the areas of HR strategy and vision, organizational design and development, leadership and employee development, compensation, rewards and recognition, and employee wellness. Christen is a proven partner trusted to deliver counsel that drives business and human capital strategy, yielding increased employee engagement. Christen is most passionate about creating an environment in which every employee can bring their whole self to work.

Prior to joining Panorama, Christen served as a Director with CFO Systems, providing HR consulting services to small and mid-sized businesses nationwide. She excels at laying the foundation for small companies to grow, providing the right infrastructure at the right time to position them for success. She also provided senior human resources leadership for critical functions within First Data, now Fiserv. She partnered with the Chief Control Officer and her global organization of approximately 600 compliance, credit-risk, internal audit, and risk management professionals. Other roles included HR support for IT, Shared Services, and sales.

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Elizabeth HammackGeneral Counsel
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Elizabeth Hammack

General Counsel

As General Counsel and interim Chief of Staff, Elizabeth directly supports Panorama’s CEO and is responsible for the company’s legal affairs. Elizabeth works primarily with affiliate and internal contracts and will provide legal support for affiliate book and asset purchases, as well as all regulatory and licensing matters.

Prior to joining Panorama, Elizabeth was the Chief Counsel and Managing Director of C.M. Capital Corporation, managing and advising portfolios over $2 billion in assets, covering a wide range of alternative asset classes, including private equity, hedge funds, and real estate. She was also Executive Director of the C.M. Capital Foundation in Silicon Valley. She is also an author of the Private Company Board of Directors Book, now in its 2nd edition, which is used by the national Private Company Directors Association in their accreditation classes.  Additionally, Elizabeth was the Senior Vice President, General Counsel, and Secretary for Networks Inc. and Vice President and Corporate Counsel for Citigroup’s Global Finance division.

Elizabeth earned a B.A. from the University of California at Berkeley and holds graduate J.D. and M.B.A. degrees from the University of Southern California. She is an active member of the California State Bar, a qualified English solicitor, and a member of the Law Society of England and Wales. Elizabeth is a National Corporate Directors Association Governance Fellow and a graduate of the Stanford Fiduciary College program. She has also held a California P&C Insurance License since 2014.

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Joseph Orlando Chief Financial Officer
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Joseph Orlando

Chief Financial Officer

As Chief Financial Officer, Joseph leads our accounting and finance operations and brings over 25 years of results driven experience providing strong leadership, strategic, operational, and financial expertise while increasing efficiencies and growing profitability. Throughout his career, Joseph has demonstrated exceptional financial management and integrity; dynamic, progressive business management and strategy; and comprehensive operational design and efficiency.

Prior to joining Panorama, Joseph held CFO positions in several industries including insurance, renewable energy, manufacturing/distribution, oil and gas and real estate. Most notable, was his most recent position as CFO of Venbrook, a top 50 property & casualty agency.

Joseph earned his MBA from the Marshall School of Business at the University of Southern California and his Bachelor of Science in Business Administration with a major in Accounting from Merrimack College.

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John MasseManaging Director, Broker Concierge & Services
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John Masse

Managing Director, Broker Concierge & Services

As the leader of Employee Benefits practice, John leads a client centric vision for the company in delivering insurance solutions, boutique client interactions and creative strategies across the Benefits teams. John brings a unique perspective in client services having over 26 years of brokerage and insurance carrier experience as well as an additional 8+ years in the banking sector overseeing client experience and satisfaction.

John has built an extensive network of relationships resulting in strong insurance carrier contacts, deep negotiations, and industry programs. He will continue to expand these relationships in bringing new, effective programs and strategies to secure valuable collaborations between our clientele, Panorama, and the vendor/carrier association.

Prior to joining Panorama, John acted as Chief Operating Officer with Peter C. Foy & Associate/PCF Insurance Services. John is also a former Director of Account Management for United Healthcare (UHC).

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Joshua HarrellExecutive Director, Accounting
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Joshua Harrell

Executive Director, Accounting

As Executive Director of Accounting, Joshua directly supports Panorama’s CFO and is responsible for leading the company’s corporate accounting team. He brings over 11 years of experience in the production and analysis of financials. Throughout his career, Joshua has been involved in all aspects of corporate accounting functions and has shown the ability to identify and solve problems.

Prior to joining Panorama, Joshua held accounting positions in several industries including government, technology, media, Logistics, and distribution. Most notable is his prior position as Accounting Supervisor at Laundrylux, a leading supplier of commercial laundry equipment. Joshua earned his MBA and Bachelor of Science in Accounting from Southern University A&M College in Baton Rouge, LA

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Graham ChongVice President, Accounting
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Graham Chong

Vice President, Accounting

As Vice President, Accounting, Graham holds a lead role in agency billing and direct billing for Panorama, and he brings over 25 years of experience to his position, beginning his career in 2001 at Professional Insurance Associates.

Graham began his role at PIA as an Accounting Assistant, and now Graham oversees Accounts Payable, Accounts Receivable, as well as performs a role as a customer service representative. Graham holds a bachelor’s degree from San Francisco State Universit

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Pamela WilsonExecutive Director, Human Resources
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Pamela Wilson

Executive Director, Human Resources

As Executive Director of Human Resources, Pamela supports the Panorama People Team. She has over 10 years in the Human Resources profession and has been SHRM certified since 2019. Pamela’s passion is her people. She firmly believes that taking care of the Panorama Team will be positively reflected in all areas of our business. Pamela is dedicated to growth, employee relations, and collaboration. As an active member of SAHRA, she continually strives to network and obtain strategic plans to enhance the workday for all employees.

Prior to joining the Panorama Team, Pamela served as the Human Resources and Risk Management Specialist, overseeing numerous Human resource tasks ranging from recruiting to employee engagement for a small school district. Pamela previously worked in the Claims capacity for over 10 years.

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Paige SalbertExecutive Director, Communications & Events
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Paige Salbert

Executive Director, Communications & Events

As Vice President, Marketing & Events, Paige develops marketing strategies to help increase brand awareness and leads the company event initiatives, from concept to production. Paige is the creative mind behind the Panorama branding, bringing the company’s vision to life.

Prior to joining Panorama, Paige served as Donor Relations & Events Manager for a prestigious Jewish school, where she cultivated invaluable donor relationships to promote engagement and ensured the success of the annual fundraising events. Paige also has experience in managing Health & Wellness clinics where she learned the importance of whole person healing, focusing on biological, behavioral, social, and environmental wellness, bringing these key components into her everyday lifestyle. Paige graduated from Pepperdine University with a Bachelor of Science in Kinesiology & Sports Medicine.

Property and Casualty

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Ryan HeadleyManaging Director, Agency Operations
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Ryan Headley

Managing Director, Agency Operations

Coming Soon

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Troy BagwellManaging Director, Advisory
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Troy Bagwell

Managing Director, Advisory

As Managing Director, Troy is focused on corporate growth strategies, program development, claims management, enterprise risk and financial consulting operations across the country.  

For nearly 35 years, Troy has represented a diverse set of clients ranging from Fortune 1000 to small local businesses and non-profits, as well as very high net worth individuals. Dedicated to the highest levels of technical expertise, client service with a sense of urgency and a single mindedness of the client’s needs above all else.  He has earned a reputation for his product and coverage expertise, problem solving, team building and collaborative leadership with an uncompromising commitment to service and high ethical standards. 

Prior to joining Panorama, Troy held senior and regional leadership positions at large regional and national brokerage firms including James Econn & Co., Brown & Brown, CBIZ, Marsh & McLennan, and most recently PCF Insurance Services.

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Dean FletcherManaging Director, Carrier Partnerships and Marketing
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Dean Fletcher

Managing Director, Carrier Partnerships and Marketing

Dean joins Panorama as Executive Director, Affiliate Sales & Service with over 30 years of sales experience, including 18 years of on the broker/agent side and the most recent 12 years on the company side. At Panorama, Dean leads the affiliate sales team with a focus on strengthening affiliate relationships, building new business, implementing sales goals, and developing an internal sales and service team.

Prior to joining Panorama, Dean held the position of Agency Marketing Manager and Director of Sales at Oregon Mutual. While at Oregon Mutual, Dean worked closely with several affiliate groups and designed how the company worked with these groups, successfully onboarding agencies and affiliate groups and increasing production from these groups by 20 to 25% year over year.

Throughout Dean’s insurance career, he has also held positions at Employers Insurance Group, Kemper Preferred, CAN, and Mission Counties Insurance Agency, Inc.

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Julie HammackManaging Director, Affiliate Relations
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Julie Hammack

Managing Director, Affiliate Relations

As Executive Director, Property & Casualty, Julie leads special projects to improve departmental efficiencies while being actively involved in new agent recruitment, as well as outreach and advocacy with and for current Panorama affiliate agents.

Prior to joining Panorama, Julie held the position of Executive Vice President at Professional Insurance Associates for 19 years. Growing up in an insurance family, Julie learned all aspects of insurance agency operation from early teens through college. Julie graduated from the University of California, Davis with a Bachelor of Science in Managerial Economics. Wanting to forge her own path, Julie had a successful, award-winning sales career in medical devices and software, before returning to the family insurance business in 2003. At PIA, Julie oversaw all operations of the company, including HR, payroll, facilities management and staffing. She also managed the commercial marketing team, with her specialty of commercial property marketing.

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Wendy HolmanVice President, Property & Casualty
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Wendy Holman

Vice President, Property & Casualty

As Vice President of Property and Casualty, Wendy draws on 26 years of industry experience to lead our Personal Lines team of Account Managers and data-support staff, while navigating a challenging insurance marketplace. Bridging the relationship between our staff, our affiliates, and our carriers, Wendy works diligently to bring products and solutions to our clients.

Wendy received a Bachelor of Science from Texas Tech University. She began her insurance career at USAA, then spent 14 years as the Senior Underwriter at WIAA before joining PIA as the Manager of Personal Lines in 2017. She is a licensed Property and Casualty Broker, as well as Surplus Lines Broker.

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Terri AmickVice President, Marketing
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Terri Amick

Vice President, Marketing

As Vice President of the Marketing department, Terri is focused on managing the Commercial Marketing team as we prepare for future growth.

Prior to joining Panorama, Terri worked at Networked Insurance Agents for more than 20 years as a Commercial Lines account manager handling all lines of coverage. Prior to her account management role, Terri handled Agency bill accounting for several years. She obtained her Property and Casualty License in 2008.

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Barbara WhitakerVice President, Property & Casualty
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Barbara Whitaker

Vice President, Property & Casualty

As Vice President, Property & Casualty, Barbara brings a high level of expertise to Panorama, and she believes in putting clients first by earning their trust with professionalism, knowledge, and best practices.

Prior to joining Panorama, Barbara started in the insurance business as a receptionist at a small Indiana agency at the age of 17, eventually becoming the owner. She has served on several insurance company agency advisory boards, as well as two crop insurance agency advisory boards. Barbara holds a Property & Casualty license, as well as Life & Health.

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Shaby A.Vice President, Property & Casualty
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Shaby A.

Vice President, Property & Casualty

As Vice President of Property & Casualty, Shaby is focused on optimizing and supporting the Commercial Middle Market team. Her focus is on team building and enhancing the client experience, as well as optimizing workflows with the use of available technologies.

Prior to joining Panorama, Shaby gained experience in the insurance industry while serving various roles including Client Representative and Account Manager in both Personal Lines and Commercial Lines. Shaby obtained her B.S. from Cal State Long Beach in International Business with an emphasis on culture and communication. She also holds a CISR designation, CA Property, Casualty, Life, Accident & Health licenses, and Business Professional Certificate from Cal State Long Beach

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Jeffrey MolinaroVice President, Property & Casualty
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Jeffrey Molinaro

Vice President, Property & Casualty

As Vice President of the Property and Casualty Retail Team, Jeff is focused on new business production and servicing existing clients throughout California.

Prior to joining Panorama, Jeff served as Vice President, Property and Casualty for NFP Property and Casualty Services Inc. where he was responsible for new business production and client retention. In addition to his sales role, Jeff led marketing efforts to optimize the Western Regions relationships with its Wholesale Partners. Jeff is a California native, born and raised in the San Francisco Bay Area and a graduate of California Polytechnic State University, San Luis Obispo

Employee Benefits

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Cecille FelicianoManaging Director, Advisory
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Cecille Feliciano

Managing Director, Advisory

As Managing Director, Cecille oversees the benefits team in growth and retention by managing client relationships and the ongoing development of the company's strategic goals. Cecille’s focus is driving the design, execution, and management of complex benefit programs for her clients. With over 28 years of combined experience in both insurance carrier operations and regional brokerage firms, she has profound understanding of how process impacts outcome. Her desire to deliver a sustainable benefits program is evident in her strategy and execution for groups under her management.

Prior to joining Panorama, Cecille held various leadership roles at EPIC, Crystal-Alliant & Heffernan. She was tasked with the management of the sales and service operations which include mentoring the teams in both business development and client retention. Her focus includes identifying business opportunities that would maximize the company's performance, drive revenues, and achieve the business's profitability.

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